User Registration & Data Processing

By creating an account and redeeming a voucher on Sport Pro Experiences, you agree that we may collect and process your personal data for the purpose of:

• Verifying and redeeming your voucher 

• Matching you with a suitable golf or padel coach 

• Facilitating communication between you and your assigned coach 

• Managing bookings and providing customer support 

• Maintaining records of your transactions and activity 

This processing is necessary to deliver the service you have requested.

 

Data Storage & Retention

We will securely store your personal data in our systems for as long as necessary to:

• Fulfil our contractual obligations 

• Comply with legal and regulatory requirements 

• Resolve disputes and enforce our agreements 

For further information, please refer to our Privacy Policy.

 

Data Sharing

In order to deliver your experience, we may share relevant personal information with:

• Accredited coaches within our network 

• Technology providers who support our platform 

We do not sell your personal data to third parties.

 

 

Marketing Communications – Additional Terms (Optional)

If you choose to opt-in to marketing communications, the following terms apply:

 

1. What you are consenting to

By providing your consent, you agree that Sport Pro Experiences may contact you with marketing communications relating to:

• Golf and padel coaching services 

• Discounts, promotions and special offers 

• New products, services and platform updates 

• Experiences and offers from selected partner and affiliate brands within the sports, leisure and experience sectors 

 

2. How we will contact you

We may contact you via:

• Email 

• SMS or messaging services (where applicable and consented) 

You can choose your preferred communication channels where available.

 

3. Use of your data for marketing

Your personal data will be used to:

• Send you relevant promotions and offers 

• Personalise content based on your activity, location or preferences 

• Improve our marketing and customer experience 

We will not sell your personal data to third parties.

 

4. Partner and affiliate marketing

Where you have provided consent, we may include offers from selected third-party partners.

We will not share your personal data with third parties for their own direct marketing without your explicit consent.

 

5. Withdrawal of consent

You have the right to withdraw your consent at any time.

You can do this by:

• Clicking the unsubscribe link in any marketing communication 

• Contacting us directly 

Withdrawal of consent does not affect your ability to use our services.

 

6. Your rights

You have the right to:

• Access your personal data 

• Request correction or deletion 

• Restrict or object to processing 

• Lodge a complaint with a data protection authority 

For full details, please refer to our Privacy Policy.

 

7. Changes to marketing preferences

 

You can update your marketing preferences at any time via your account settings or by contacting us.